Frequently Asked Questions

PawVital supplements contain clinically effective doses of 6-8 active ingredients, not the underdosed amounts found in many competitor products. We use real food ingredients like chicken, beef, and bone broth, with no artificial flavors, colors, or preservatives. Every batch is third-party tested for purity and potency.

Yes! Our supplements are formulated to be safe for all dog breeds. However, dosing may vary based on your dog's weight. Please refer to the dosage instructions on each product label, or contact our customer support team for personalized guidance.

Most pet parents notice improvements within 2-4 weeks of consistent use. However, every dog is different. For best results, we recommend giving the supplements daily for at least 30 days. Joint and mobility supplements may take 4-6 weeks to show full benefits.

Yes! Our supplements are designed to work together and can be safely combined. Many pet parents give their dogs 2-3 different formulas based on their specific needs. If you have concerns about combining supplements, please consult your veterinarian.

Our chews are made with real chicken, beef, and bone broth to be naturally delicious! Over 95% of dogs love the taste. If your dog is picky, try mixing the chew with their favorite treat or meal. We also offer a satisfaction guarantee - if your dog won't eat them, contact us for a refund.

When you subscribe, your selected products are automatically delivered every 30 days (or your chosen frequency). You save 20% on every order and get free shipping. You can modify, pause, or cancel your subscription anytime from your account dashboard or by contacting customer support.

Absolutely! You can adjust your delivery frequency, skip shipments, or change your delivery date anytime through your account portal. If you need help, our customer support team is always happy to assist.

You can cancel your subscription anytime with no penalties or fees. Simply log into your account, go to 'Manage Subscriptions,' and click 'Cancel.' You can also email us at support@pawvital.com or call 1-800-PAW-VITAL.

Yes! You can easily add or remove products from your subscription through your account dashboard. Changes made before your next billing date will be reflected in your upcoming shipment.

Standard shipping typically takes 5-7 business days. Expedited shipping (2-3 business days) is available at checkout. Subscription orders always ship free! Once your order ships, you'll receive a tracking number via email.

Currently, we only ship within the United States. We're working on expanding to Canada and other countries soon. Sign up for our newsletter to be notified when international shipping becomes available.

We're sorry if that happens! Contact us immediately at support@pawvital.com with your order number and photos of any damage. We'll send a replacement at no charge or issue a full refund.

Store your PawVital supplements in a cool, dry place away from direct sunlight. Keep the container tightly sealed to maintain freshness. Most products have a shelf life of 18-24 months when stored properly.

Some of our supplements are suitable for puppies, while others are formulated for adult dogs. Check the product label for age recommendations. When in doubt, consult your veterinarian before giving supplements to puppies under 12 weeks old.

While our supplements are made with natural ingredients, we always recommend consulting your veterinarian before adding supplements to your dog's routine if they're on medication. Your vet can advise on any potential interactions.

We offer a 60-day satisfaction guarantee. If you're not completely satisfied with your purchase, contact us for a full refund - even if the bottle is empty! We want you and your pup to be 100% happy.

Contact our customer support team at support@pawvital.com or call 1-800-PAW-VITAL. We'll provide you with return instructions. In most cases, you don't even need to ship the product back - just let us know you're not satisfied.